Privacy Policy

Effective Date: June 24, 2025

At Heirloom Bernese Puppies, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following types of personal information:

• Name

• Email address

• Phone number

• Address (if provided during an inquiry or purchase)

• Details about your puppy preferences

• Payment information (only if you make a deposit or purchase, processed securely via third-party providers)

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries

• Process puppy reservations and purchases

• Send updates about your puppy

• Improve our website and customer service

• Send important health or care instructions

• Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal data. We may share limited information only with:

• Veterinary professionals for health records

• Trusted third-party services (e.g., payment processors or delivery services) as required

• Authorities, when legally required to do so

4. Data Security

We take reasonable steps to protect your information through secure servers, SSL encryption, and privacy-minded processes. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website may use cookies and analytics tools to understand visitor behavior and improve our services. You can disable cookies in your browser settings at any time.

6. Your Rights

You may request access, updates, or deletion of your personal information by contacting us directly. We will respond to all requests in accordance with applicable laws.

7. Third-Party Links

Our website may contain links to third-party websites (such as social media). We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this policy periodically. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Email: sales@bernesepuppiesheirloom.com
Website: www.bernesepuppiesheirloom.com